Returns Policy
At Aetheris Jewelry, we want you to love your purchase. If for any reason you are not completely satisfied, we are here to help.
Returns
- You may return your item(s) within 14 days of delivery.
- Items must be unused, unworn, and in their original packaging.
- To initiate a return, please contact us at aetherisjewelry.shop@gmail.com with your order number.
Refunds
- Once we receive your returned item(s), we will inspect them and notify you of the status.
- Approved refunds will be issued to your original payment method within 5–10 business days.
Shipping costs
- Return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect.
- We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.